Frequently Asked Questions
We work best with coachable clients who want practical, lasting solutions, not staged perfection. Declutter My Clutter is right for you if you want an active role in organizing your space. You’ll be involved and learn how to keep it clutter-free long-term. If the project involves unsafe conditions, digital-only organizing, extensive hoarding, or if you want a hands-off approach, we’re not the right fit.
Before the Assessment, consult with anyone sharing the spaces in your home to discuss the decision to declutter and organize with our team. Declutter My Clutter will evaluate the space in its natural state, so there’s no need to declutter beforehand – just let things be as they are. This helps us create a realistic plan tailored to your needs.
Book your free 30-minute virtual (Zoom) Assessment at: Calendly.com/DeclutterMyClutter
Not necessarily! Most clients already have plenty of bins, baskets, and storage solutions at home. We work with what you already own whenever possible to keep costs down and promote sustainability.
If new supplies are needed to enhance organization, we can research appropriate products and provide you with an optional purchase list. This ensures you’ll be prepared for the next session while maximizing session time for hands-on work. Declutter My Clutter doesn’t purchase supplies directly but can guide you toward the best options for your needs.
Payment Methods
Zelle – no fee (preferred) or Credit card via secure Chase invoice – 3.5% processing fee. All payments are non-refundable and non-transferable.
Payment Terms
50% non-refundable deposit required at booking to secure your date. Remaining balance due within 7 days after your session. Sessions are not confirmed until deposit is received. Full prepayment is optional.
Virtual organizing sessions are 90 minutes long and provide one-on-one guidance via Zoom. We help you declutter and organize in real time while offering personalized strategies for your unique goals.
Virtual sessions focus on:
• Step-by-step guidance to declutter and organize in real time.
• Tailored strategies to fit your space, lifestyle, and goals.
• Accountability and motivation to keep you on track.
• Customized strategies for continued progress.
Each session offers practical steps to tackle clutter at your own pace. Virtual organizing is ideal for clients who are ready to take action during and after sessions and handle physical tasks independently with expert guidance.
To get the most out of virtual sessions, ensure you have:
• A strong Wi-Fi connection.
• The Zoom app installed on a mobile device that’s easy to move around the space.
Declutter My Clutter specializes in decluttering/organizing the main areas of the home, including:
• Bedrooms & Closets
• Kid Areas & Playrooms
• Kitchens, Pantries & Dining Areas
• Living Rooms / Family Rooms
• Craft & Activity Rooms
• Bathrooms / Powder Rooms
• Entryways / Mudrooms
• Garages or sheds (only during mild temperatures, in spring and autumn months)
• Attics (only full; finished; walk-in; converted)
Excluded projects:
• Garages or sheds during winter or summer months
• Unfinished attics with pull-down stairs
• Paperwork, filing systems, or digital files
• Photo organizing (physical or digital)
• Unsanitary or hazardous conditions
Declutter My Clutter offers limited donation drop-off as a courtesy. We handle small, manageable loads, confirmed during your session. Larger items or multiple bags remain the client’s responsibility or require third-party services. Once items are taken, they cannot be retrieved. We choose the best local charity match. For hauling or larger removal, we have trusted partners. We also have a local donation list of organizations that ensure your items help people in need—just ask us if you’d like it.
Life happens, and sometimes plans change – Declutter My Clutter understands that! However, to ensure sessions run smoothly and time is respected for all clients, the following policies apply:
• Cancellations or Rescheduling: If you need to cancel or reschedule your session, please notify Marina at least 24 hours in advance.
• No-Show Policy: If the scheduled session begins and you are unavailable, unresponsive, or unable to commit to the session, it will be considered a no-show. Unfortunately, in these cases, payment is forfeited in full.
• Nonrefundable Payments: All session payments are nonrefundable and nontransferable, so it’s important to double-check your availability before booking.
To reschedule or make changes, please contact Marina directly at 732-290-5715 or via email at Marina@DeclutterMyClutter.com. Your time – and ours – is valuable, so communication is key to keeping things running smoothly!
No worries! That’s why Marina offers a free 30-minute virtual Assessment (via Zoom). This session helps identify your goals, evaluate your space, and create a customized plan for tackling clutter. You’ll gain clarity and confidence to move forward.
Organizing is not about making your home look picture perfect. It is about making your day to day life easier. At Declutter My Clutter, we focus on systems that actually work for you and your routines. Not for social media. Not for a magazine. For real life.
Here’s what makes us different:
• We work with you. You decide what stays and what goes. We guide the process, ask the right questions, and teach you simple strategies so you can maintain your space long after we leave.
• Function comes first. If something looks nice but doesn’t make your life easier, we’re not doing it. Everything we set up has a purpose. Your home should support you, not create more work.
• We use what you already have. You don’t need to buy a car full of matching bins to get organized. We repurpose what’s in your home first and only recommend new products when they truly make a difference.
• Practical and sustainable – Our process is straightforward and hands on. We declutter, make decisions, and put systems in place that you can actually keep up with. No complicated setups that fall apart a week later.
Experience matters here too. Marina has been helping people get organized since 2010 and working professionally since 2016. She is a Professional Member of National Association of Productivity and Organizing Professionals with certifications in Residential Organizing, Workplace Productivity, Life Transitions, and Team Productivity, and holds a Foundations Certificate of Study in Chronic Disorganization from Institute for Challenging Disorganization.
That training, combined with years in real homes with real families, means we know how to adapt, problem solve, and meet you where you are.
At the end of the day, our goal is simple. Help you create a space that works for your life and teach you how to keep it that way.
